Elite Services of Hawaii

900 Fort Street Mall

Honolulu, HI, 96813

(808) 536-9594

We offer a personal, family-like approach with our clients to make them feel more comfortable.

Scott Makuakane: Aloha. This is the Honolulu Elder Care Channel. I’m Attorney Scott Makuakane with the law firm of Estate Planning Counsel. I get to talk story today with Ellie Cabel of Elite Services of Hawaii. Ellie, your company provides home care services, among other things. Kind of give us an idea of the sort of things you folks do.

Ellie Cabel: Well, basically, Elite Services of Hawaii main core services [inaudible 00:00:27] with your caregivers, home health aides, and your nurses aides. The reason for that is because I feel that this is the main services that individual needs in their home to keep them at the home rather than going to the nursing homes, if the individual decided to stay home. With that said, it’s just from starting from either just walking, [inaudible 00:01:00] walking, talking stories but also, in a complex situation towards the end as they age or towards as they reach their end of their life. We will be able to help them also into that service, that’s more complicated services.

Scott Makuakane: Okay.

Ellie Cabel: Rather than just being a home health aide.

Scott Makuakane: So, you can start out with providing home care services but then, help people transition to other services, as well. Is that right?

Ellie Cabel: That’s correct.

Scott Makuakane: Okay. Now, how long have you been in the business?

Ellie Cabel: Well, Elite Services of Hawaii started in 1996. I should say I found or I started this with my own experience where I was taking care of my mother. I had people come in and help us once in a while, just bathing. As that house went on on a day-to-day basis, I realized that, “Hey, this is really a need in the community.” When I have someone come in and help me out, there’s something missing that I don’t see. So, I said, “Well, what is that something missing out there?” So, as I searched day by day, then that’s when I created. Well, we need to be different. We’ll need someone rather than just come in and do bathing for the individual, my mom at that point in time. I needed someone that’s able to understand my mother, my needs, and have more compassion and needed someone that we could trust, so that we could kind of lean back or relax; so I could leave my mother with this individual. That’s basically how Elite Services of Hawaii became my own experience.

Scott Makuakane: Okay. Yeah, so the trust level is going to be really important to anybody hiring your services, I’m sure.

Ellie Cabel: Definitely. Yes, it is.

Scott Makuakane: Okay. Now, can you think of any situations where your company has done things that maybe nobody else does? Just ways that you serve clients in extra special ways.

Ellie Cabel: Well, we do have a lot of different type of clients but mainly, what I really enjoy and have done to most of our, or I should say, to some of our clients, is that we have accomplished or have implement all the wishes towards to the end. For example, we have clients that also have family [inaudible 00:03:24] other countries and no children. When I met this person, we just came in, like helped them for shopping. [inaudible 00:03:32] That went on for a couple of years until they get more deteriorated as aging and then, the time comes when it’s, I guess it’s like what I call it, the next chapter of their life. I sat down with them and [inaudible 00:03:47] this person said, “Ellie, I have all of these wishes that I needed to be done just in case my family or my relatives wouldn’t be able to do it.” So, I asked him what it was. So he said, “Well, when me and my wife will go on, we want it to be scattered in the ocean at the same time.” I apologize, I’m teary eyed on this.

Scott Makuakane: Oh, that’s okay.

Ellie Cabel: So, I said, “Okay. That’s what we’ll accomplish. There’s nothing to worry about.” So, the wife passed away first so we held onto that ashes until this person reached his time, I should say. And, when that time comes, so I said, “Okay,” I gathered all his aides and myself and I said, “Okay. Well, we need to accomplish what we need to do as we promised this individual.” And so, what we did is we gathered both their ashes, [inaudible 00:04:43] ashes when I went into, you know, those funeral services. They told me, “Well, Ellie, you need to leave these ashes on the shelf.” I couldn’t leave this individual up there. So, I basically took him home with the wife’s ashes and then, when they [inaudible 00:05:00] because they decided to be scattered [inaudible 00:05:03]. So, we said, “Okay, this is what we’re going to do.” We do it. We scattered the ashes and that’s what we did, all of it.

Scott Makuakane: Wow. So, you folks really go above and beyond. You help from someone just needing help moving on, transitioning, maybe, into a nursing home situation and then, beyond.

Ellie Cabel: Yes, definitely. We have basically, that’s the purpose when we came up with our home in 2007. We see the needs with the rest of our clients that, “Okay, now it’s time for us to have somebody 24 hours, rather than, excuse me, rather than having them at their home.” So, they said, “Well, we will work them up to [inaudible 00:05:46] nursing home, or I should say not nursing, care home, and transit in there. They will also [inaudible 00:05:52].”

Scott Makuakane: Well, that’s terrific. Thank you very much for just the service you provide and for the way you help our Kupuna.

Ellie Cabel: Thank you.

Scott Makuakane: Thank you very much.

Ellie Cabel: Thank you so much.

About Us

Elite Services of Hawaii, LLC

Elite Services of Hawaii, LLC offers the highest quality care for your family and loved ones. We offer a personal, family-like approach with our clients to make them feel more comfortable.

We are kindred spirits. We understand the anxiety of caring for senior family members because we have been through it with our own loved ones. This experience is what sets us apart from other home care providers. We are experienced and professional in the care we provide. Our empathy towards those in our care places us a cut above other care homes and care providers because caring for our clients as we would our family and friends is what matters most in the services we provide. Our high quality care services come at competitive pricing so that you can afford to give your family members the care they deserve.

In-Home Services

Elite Services of Hawaii, LLC offers a variety of in-home services for your family members or loved ones if they are not ready to leave their home. We understand that many take comfort in living in their own home even though they need some assistance with daily living – we are here to help them with these things. Our high-quality services come at competitive pricing so you won’t have to make sacrifices to give your loved ones the care they need.

It Begins With Compassion.

Sometimes, even the smallest and most mundane things that we all take for granted can be a challenge for those in need of care. We pay special attention to the details and customize our services to meet your or a loved one’s needs.

Our In-Home Services Include:

  • Nurse aides
  • Personal care aides
  • Doctor appointments
  • Transportation to doctor appointments
  • Home helpers
  • Health aides
  • Adult day care or sitter
  • Travel assistants
  • Palliative care
  • Respite care
  • Bath and exercise services

Angel Home for Seniors

Elite Services of Hawaii, LLC offers an assisted living home as a part of our services. Angel Home for Seniors is an ARCH I expanded care home in Enchanted Lakes that takes in just 5 residents at a time. We can accomodate residents with special needs ( i.e., those who are wheelcahir bound, need special diets, etc. ). We prepare 3 meals a day, have 24-hour aides, have daily activities and games and go on frequent outings.

We’re Here for You.

We believe in being active participants in our residents’ and clients’ lives to engage them in meaningful ways and to help them maintain a quality of life that is filled with comfort and dignity each and every day.

Our Angel Home for Seniors Services Include:

  • Nurse aides
  • Personal care aides
  • Doctor appointments
  • Transportation to doctor appointments
  • Home helpers
  • Health aides
  • Adult day care or sitter
  • Travel assistants
  • Palliative care
  • Respite care
  • Bath and exercise services